304 North Cardinal St.
Dorchester Center, MA 02124
How do I place a return or exchange?
We’re sorry you didn’t love your Light Adorbss. Please reach out to [email protected] with your order number and the products you’d like to exchange or return, and we’ll take care of the rest.
Help! I can’t find my return slip.
Don’t worry—Light Adorbs packages don’t include return slips. Just reach out to [email protected] and we’ll help you place your return or exchange.
What’s your return policy?
All returns must be processed within 30 days of receiving the order.
To place a return, or if you are having trouble making a return within the 30 day timeframe, please reach out to [email protected].
Order # must be provided to place a return, and you will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded.
How long does it take to process a return?
Credit card refunds usually take 5-10 business days to appear on your statement.
What should I do if I receive the wrong product?
If you received a product different from the one that you ordered, sorry about that! Please contact us at [email protected] and we’ll be sure to get you the Light Adorbs you ordered!
What’s your return process if i’m not happy with the product?
Yes within 30 days after receiving your package. Here are your packing instructions:
If you did not receive a return label please send an e-mail to [email protected]
Please note! If you have received a faulty product, it is important that you send an e-mail to [email protected] before returning your order.
We will then be able to help you with the returns procedure and find an appropriate solution.
NOTE: If your order has not been purchased via www.Light Adorbs.com the return policy applied of the shop where you did purchase the product.
Address：No. 01, 9th Floor, Building A4, Software Industry Phase 4.1, Optics Valley Software Park, No. 1 Guanshan Avenue, East Lake New Technology Development Zone, Wuhan, China
Phone Number: +8613026170420
Email: [email protected]